1 hour ticket response
Fast support is our most important responsibility and this is why we have a team of proficient client support engineers who will be happy to offer a prompt response to any question that you could have. Just open your technical support ticket from the Web Hosting Control Panel and we’ll respond back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute support ticket response time.
A Premium–Quality Technical Support Service
We’ve got a team of web hosting support techs who are prepared to answer all your requests every time you require support. The vast majority of our tech support team members have lots of years of experience in the Linux cloud hosting sphere, so you can always rely on rapid and comprehensive answers to your questions.
A User–Friendly Help Section
Integrated into the Web Hosting Control Panel is an easy–to–browse Help section, which features different information sources. You can search through a frequently updated knowledge base offering web hosting account management articles and website administration articles, watch the how–to video tutorials or refer to our F.A.Q. archive.
