Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section included in our Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed at resolving any common problem that you could chance upon, they are contributed by our support team of skillful technicians.

  • Top quality support service

  • Tutorial Video Clips

  • For those of you who want to learn how to handle a regularly encountered issue by watching an educational video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the videos are very short and simple to follow. They offer you step–by–step demonstrations of various web site management actions.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 support service and include a 60–minute support ticket response time guarantee. Our professional technical support engineers will be available to you 24x7x365 and will solve any problem that you may chance upon within less than sixty minutes after the tech support ticket submission. Normally, an answer will be provided to you in less than 20 minutes.