Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all of our Linux cloud hosting packages, meaning that each individual support request you submit is going to be responded to in only one hour maximum. Our support crew members are qualified to swiftly solve any case and to ensure that you get relevant information on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any problem you could have to do with our products and services. Now we have specialists on duty on daily basis to generate help and support at any time necessary. You could use the ticketing system or drop an e–mail anytime, or you can pick up the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, it is possible to always press the Help button and locate your query in the selection of posts that will come up. We have as well turned lots of the content articles into video tutorials. The catalogue of training videos will load if you choose the Videos key located on the top right.